How we collect, use, and protect your information.
Lumière London ("we", "us", "the Agency") operates as a companion agency and creator management service based in London, United Kingdom. This policy explains what information we collect from you, why, and how it's handled when you contact us, apply to join us, or use this website.
Depending on how you interact with us, we may collect:
We use the information you provide to respond to enquiries, discuss potential arrangements, carry out any agreed vetting or onboarding process, and maintain contact with companions actively working with us. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We take discretion seriously. Personal details — including your real name, contact information, and any identifying information — are never disclosed to clients or any third party without your explicit consent, except where we are legally required to do so.
If you join as a companion, any photographs or profile content you provide are used only with your prior approval, for the purpose of your profile. You retain the right to request removal of your content at any time.
We retain personal information only for as long as reasonably necessary for the purpose it was collected — for example, for the duration of an active working relationship, or long enough to respond to an enquiry. You may request that we delete your information at any time by contacting us directly.
Under UK data protection law, you have the right to ask what personal information we hold about you, request that it be corrected or deleted, and object to how it's used. To exercise any of these rights, contact us at lumiere-london@protonmail.com.
This website may use basic analytics tools to understand general visitor behaviour, such as which pages are viewed. This data is anonymised and is not used to personally identify individual visitors.
We may update this policy from time to time. Any changes will be reflected on this page with an updated date at the top.
If you have any questions about this privacy policy or how your information is handled, contact us via WhatsApp on +44 7451 250935 or by email at lumiere-london@protonmail.com.